Service Manager – Harrow £43,000 – £45,000 per annum Join Voyage Care and feel truly valued for the difference you make every day. We’re looking for a confident, resilient and inspiring Service Manager to lead our 8‑bedded residential home. This is a highly rewarding opportunity for an experienced manager who thrives in a busy, hands‑on environment and is motivated by driving quality, strengthening culture and making a meaningful impact. Why you’ll love working with us We reward your dedication with a brilliant range of colleague benefits designed to make life better: Wagestream – access up to 40% of your earned pay when you need it Funded Blue Light Card – hundreds of discounts at high street retailers 24/7/365 GP advice line for you and your family Access to health cash plans for colleagues and dependants Enhanced retirement leave Long service awards Sector‑leading training and development – Grow Together with usAt Voyage Care, we empower you to Be You. If you have the passion to make someone’s life better, we’ll give you the support, tools and opportunities to thrive. About the Service This is a warm and characterful detached home supporting adults with: Learning disabilities Autism Complex needsIt’s a settled, homely environment where relationships matter and consistency is key. Your role as Service Manager This is a fantastic opportunity for a strong leader who enjoys transformation, structure and positive change. In this role, you will: Lead the day‑to‑day running of an 8‑bedded residential service Provide confident, visible leadership to the staff team Reset and strengthen team culture Embed systems, structure and consistent practice Drive quality improvement and ensure compliance Implement and review person‑centred support plans Conduct assessments, supervisions, appraisals and performance oversight Ensure safe medication practices and audit readiness Work closely with families, local authorities and professionals Deliver against regulatory and organisational requirementsYou’ll play a key role in stabilising the service and ensuring the people we support receive safe, high‑quality, empowering care. Who we’re looking for This role is ideal for a seasoned manager, not a first‑time leader. Essential experience: Registered Manager or experienced Service/Care Manager in adult social care Expertise in learning disabilities, autism and complex needs Proven ability to turn around services or drive major quality improvements Strong understanding of: Safeguarding CQC standards Quality frameworks Risk management Apply today If you’re a dynamic and confident leader ready to make a real difference — supporting a service to move from critical to compliant while enriching the lives of the people we support — we would love to hear from you. Join Voyage Care. Be You. Grow Together. Make a difference. All applicants and job offers are subject to satisfactory DBS checks and references