Customer Service Delivery Driver - Flexible Zero Hour Contract - Days and Nights - £26,666.64 Per annum, £12.21 Per Hour
Do you consider yourself a team player?
Are you Customer Focused?
Do you have a valid Driving Licence with previous experience in driving roles?
If so, then this may be your next career move!
An exciting opportunity has arisen for a Customer Service Delivery Driver at Leeds Bradford Airport. Customer Service Delivery Drivers are expected to safely and professionally transfer customers between the car park and airport terminal as well as managing reception and the customer check in process.
This is a flexible contract with a 4 on 4 off shift pattern working days and Nights Duties will include, but are not limited to:
1. Greeting customers, checking in of customers, completion of all Valet documentation at Valet Front desk reception area and in the arrivals area of the car park
2. Utilisation of Pre-book IT systems
3. Dealing with customer complaints and enquiries
4. Monitor all entries and exits and be proactive with shift planning using the P2T Booking system and associated reports.
5. To maintain a standard of deportment and behaviour that will always represent the company in the best possible manner
6. To report to the line manager any element of car park service that may compromise the level of service we wish to achieve
7. Assisting customers with the loading of luggage onto the fleet vehicle
8. Ensuring the fleet vehicle is cleaned and presentable for service
9. Ensuring vehicle checks are completed
10. Completion of all Fleet documentation
11. Transporting passengers between the car park and airport terminal
12. Reporting of all vehicle defects
13. Photographing of arriving vehicles
14. Moving customers car from arrivals to secure parking area and return when required
15. Patrolling the car parks on foot looking for unattended bags, suspicious vehicles, suspicious persons, and to report all findings
16. Litter picking and bin changing and cleaning of customer and staff areas
17. Answering incoming telephone calls and dealing with customer queries
18. To complete report sheets or any other log sheets, in full and as instructed.
What you'll bring:
19. Full UK Drivers license
20. Previous Customer Service Experience
21. Excellent Team Player
22. Customer Focused
23. Excellent communication skills
What we'll offer you
24. £12.21 per hour
25. Flexible working hours
26. Training and development
Must be 18 or over to apply We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.