My client is seeking an organised, proactive Administrator & Property Portfolio Assistant to join their South West London regional Sales Centre in Richmond; working Monday to Friday, 9am-6pm.
This varied role supports the flagship Sales Centre, manages a small private portfolio of commercial and residential properties, and provides Executive Assistant support to the Directors.
It’s a busy, hands‑on position ideal for someone with experience in property administration, sales, lettings or property management who enjoys juggling priorities and keeping everything running smoothly and learning on the job.
Key Responsibilities
Sales Office Administration
* Provide full administrative support, delivering excellent customer service
* Handle calls, emails, applicant registrations and website updates
* Prepare market appraisals, sales contracts and property‑related correspondence
* Produce window cards, property particulars and assist with advertising
* Manage AML checks on clients and purchasers (Smart Search and manual)
* Ensure the office stays compliant for GDPR & AML
* Coordinate the company photographer’s diary
* Occasionally help to compile weekly and monthly sales statistics
* Maintain electronic and paper files for Office
Property Portfolio Management
* Manage tenants and maintenance for a small commercial and residential portfolio
* Support serviced offices and commercial tenants
* Liaise with contractors for repairs, renovations and emergencies
* Assist with new and change of tenancies, leases and agreements
* Work with accountants on quarterly service charges
* Liaise with insurance brokers for renewals and claims
* Maintain property files, warranties and key management
Executive Assistant Support
* General office and company administration
* Manage utilities, invoices and service provider contracts (e.g. Reapit, SmartSearch, FCS Compliance)
* Oversee office supplies and service contracts (security, fire alarms, IT)
* Manage office inbox (GDPR, AML, unsubscribes)
* Reception duties as required
* Provide diary reminders and organisational support to the Directors
About You
* Experience in property sales, lettings or property management (ideal but not essential)
* Excellent time management and organisational skills
* Confident using MS Word, Excel and Outlook
* High attention to detail with strong written English and numeracy
* Calm problem‑solver, comfortable dealing with contractors, tenants and senior stakeholders
* Proactive, practical and dependable with a “can‑do” attitude
* Reapit CRM experience is an advantage
This role description is a guide and not exhaustive; flexibility and teamwork are key, training & support will be given.
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