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Communications and engagement officer

London
The Shrewsbury and Telford Hospital NHS Trust
Engagement officer
€37,500 a year
Posted: 15 May
Offer description

Job Overview

The Communications team provides the full range of corporate internal and external communications, including creative and marketing services, event management, stakeholder and media relations for our Group. The successful candidate will provide general day-to-day communications and engagement support for the team, including supporting internal and external campaigns and projects that utilize a range of different channels for different audiences. They will be responsible for several individual projects from start to completion.


Main Duties of the Job

* Provide a high-standard communications service from start to completion for a wide range of internal and external communications to timescales, deadlines and within budgetary requirements under the guidance of the Communications Manager.
* Ensure that all information – from corporate information to news updates and positive messages – can easily flow through the organisation.
* Take a proactive approach to communications and engagement, with regular horizon scanning to help the communications team’s activities have the maximum impact and remain cutting‑edge.
* Support the communications leadership team in plans for external and internal communications, including corporate projects, consultations and promotions, and their subsequent implementation and outcomes.
* Projects will be wide and varied and include high-level corporate projects, day‑to‑day communications, online services (intranet, internet and social media) and a variety of other regular and bespoke communications.
* Take a lead on specific campaigns (both internal and external facing) and produce creative and innovative ideas, including filming and editing video, to deliver the message, ensuring that the right message is in the right channel at the right time.


Required Skills and Qualities

* Flexibility, creativity and collaboration skills are a must.
* Excellent interpersonal skills, strong diplomacy, influencing skills and self‑confidence.
* Ability to work with internal and external "customers" to understand their requirements, manage expectations and deliver results in a busy communications service.
* Strong communication skills – written and verbal – with the ability to produce clear, concise, compelling content for a variety of audiences.
* Experience with digital, video production and multimedia content creation is desired.
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