Accessorize have an exciting opportunity for an experienced Part TimeSupervisor, at our newly opening Liverpool ONEAccessorize Store.
The ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Accessorize customer. They value the qualities of enthusiasm, integrity, and the desire for success.
About you:
* Demonstrate customer focus – ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
* Confident to lead by example, inspiring your team to make Accessorize a great place for all who work and shop with us
* Experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through their team
* Someone who demonstrates passion, drive and resilience, with a can – do approach
* The ability to communicate openly and effectively
* A Solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility
About the role:
* Be a true brand ambassador, supporting the store and team in driving overall performance thorough delivering an exceptional customer experience and demonstrating the Accessorize values
* Generating profit, through exceeding those KPIs
* Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
* Support the management team in maximising commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
* We offer piercing to our customers, and you would promote and deliver this with your team
* Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
* Ensure an inclusive environment, promoting equality and kindness with your team
* A competitive salary and exciting bonus scheme
* A Staff uniform allowance – enabling you to have fun wearing our accessories
* Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home
* An additional day’s holiday to celebrate your birthday
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