Overview
An exciting opportunity for an experienced Shift Engineer / Facilities Engineer / Building Services Engineer to join a prestigious luxury residential development in London.
This role offers the chance to maintain state-of-the-art building systems in a 5-star environment while delivering exceptional service to residents. Ideal for engineers with strong M&E maintenance, fault-finding, and high-end client experience, this position combines technical challenge, stability, and excellent benefits.
The Role
As a Shift Engineer, you will be responsible for the operation, maintenance, and reliability of all building services systems across a luxury residential site.
You will work across:
* Electrical distribution systems
* Boilers, pumps, and pipework
* Chillers and HVAC systems (AHUs, FCUs, ventilation)
* Building Management Systems (BMS)
* General M&E and building infrastructure
This is a client-facing, service-driven role where professionalism and attention to detail are paramount.
Key Responsibilities
* Maintain and operate mechanical and electrical plant safely and efficiently
* Deliver Planned Preventative Maintenance (PPM) and reactive maintenance
* Diagnose faults and repair HVAC, electrical, and plumbing systems
* Ensure compliance with statutory regulations and site procedures
* Maintain accurate records in building logbooks and CAFM systems
* Support audits and ensure all certifications are current
* Monitor and respond to BMS alarms and system faults
* Adjust system settings and schedules to optimise performance
* Deliver a high level of service to residents and stakeholders
* Respond promptly to helpdesk requests via Building Link / CAFM
* Provide clear updates on work progress and completion
* Respond to incidents and alarms according to site procedures
* Support fire alarm, sprinkler, and emergency system operations
* Liaise with emergency services as required
Requirements
Essential
* Minimum 5 years’ experience in building services or facilities engineering
* Electrical or Mechanical qualification (City & Guilds / NVQ Level 3 or equivalent)
* Strong knowledge of M&E systems and plant equipment
* Experience with BMS and CAFM systems
* Proven fault-finding and maintenance experience
Desirable
* Experience in luxury residential or 5-star/high-end environments
* Strong customer-facing experience
* Multi-skilled across electrical and mechanical disciplines
Skills & Attributes
* High attention to detail and professionalism
* Strong communication and customer service skills
* Proactive, reliable, and well-presented
* Ability to work effectively in a shift-based team
* Commitment to high standards and service excellence
What’s on Offer
* 28 days holiday, rising to 33 days with service
* Life insurance & enhanced pension
* Ongoing training and development programmes
* Employee recognition and reward schemes
* Season ticket loans & additional benefits
* Uniform provided + dry cleaning services
* Social events and a supportive team culture
Location: London | Shift Pattern (Days & Nights) | Full-Time | Permanent | Salary: £47,500 + Benefits + Training + Career Development
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