NIGHT SUPPORT WORKER AIDAN HOUSE, NOTTINGHAM, PERMANENT, 37HRS, GRADE 2 N, £25,141, FTE Are you an enthusiastic, compassionate and dynamic individual? Do you want a role where you are seen, heard and valued? Are you looking for a role working nights where you can make a difference? If so, we need you to help us support homeless adults in our 24-hour womens complex needs service. This is an opportunity to join a motivated and vibrant team. We value skills and independent thinking. Main Job Duties and Responsibilities Including Service development and delivery; Staff management; other resource management (Financial and Physical) as appropriate Provide face to face & one to one, informal support, dealing with a wide range of individual needs to meet contractual requirements as a minimum. Assessing the needs and risks of prospective and current service users and to assess incidents and complete relevant paperwork according to procedure. Deliver a service which maintains a safe environment and meets legal obligations around health and safety and lone working, to ensure that Service Users and tenancies are safe and secure. Control access to the building at night and patrol in and outside the building and to carry out welfare checks on residents at night. Handovers to the manager and day staff are to be conducted every morning, detailing any incidents, safeguarding concerns or work to be handed over to the day staff or management, allowing for all information to be recorded accurately on relevant systems. To undertake house management tasks including reporting and following through maintenance requirements, health and safety requirements in relation to the building and having direct responsibility for physical resources i.e. tools, equipment, accommodation buildings and/or sites. To prepare/assist Service Users in dealing with any problems arising from their accommodation including repairs, disputes debts, rent arrears etc. Work in partnership with other agencies to maximise service delivery thus contributing to contractual service obligations Empower Service Users to maintain health and well-being whilst respecting the rights and responsibilities of Service Users. Why Join Us? We invest in you and encourage career progression providing a full induction, e-learning and classroom training, management development pathways, fully-funded professional qualifications and more. Your wellbeing is important to us. We emphasise wellbeing in all our working environments and employ a Wellbeing Practitioner to support our staff. Employee assistance programme, salary sacrifice schemes. Stakeholder pension, enhanced maternity and paternity leave and paid sick leave. 32 days holiday including Bank Holidays increasing with service. Paid DBS and Update Service. Loyalty awards and non-contributory life insurance. Equality and diversity is important to us: we welcome applicants from all backgrounds and cultures, and appreciate the variety of experience they provide. As one of Nottinghams few Disability Confident Leaders, we warmly encourage job applications from people with disabilities. Framework is incredibly proud to hold Investors in People (IIP) Gold accreditation. This accreditation recognises our continued commitment to creating a workplace where people feel valued, supported, and empowered to grow. Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section. 98% of the workforce in a recent staff survey said they were proud to work for Framework. Framework is an Equal Opportunities Employer. Registered charity No: 1060941. As a Disability Confident employer, we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments, please let us know if there is anything we can do to support your application. As an organisation we do not offer sponsorship for overseas candidates as our roles do not come under the Shortage Occupancy List (SOL) for the scheme. Any non-UK citizen who wishes to apply for a role within Framework would need to be able to provide valid RTW in the UK without the need for support from us.