About Our Client
Page Personnel have just registered a new exciting Permanent Lead Collections Specialist Position in Leeds to work for a reputable business within the Legal Sector!
This would be an exceptional opportunity for someone experienced within debt recovery looking for that next step in their career and to join a business which offer excellent progression and development.
Job Description
As a Lead Collections Specialist you will be working in a Contact Centre environment supporting the team and paralegals with the below duties
Provide supervision to a team of collections agents
Share appropriate collections knowledge alongside full support and guidance
Working efficiently using the case management system and ensuring service level agreements are exceeded
Ensuring the team are adhering to compliance regulations and procedures
Responsible for any escalations and more complex cases
The Successful Applicant
Previous supervision experience
Experience working within collections and debt recovery
Excellent people management skills
Able to work towards strict deadlines and in a busy environment
Commercial and financial awareness
The ability to coach and give feedback
What's on Offer
Salary of £26000+ reputable business within the Legal Sector+ central location+ excellent progression and development+ no shift patterns or weekends+ excellent benefits+ superb offices+ excellent on site facilities+ fantastic team and culture+ immediate interview
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