A Make-up Enthusiast
* A Make-up Enthusiast: You're passionate about all things Make-up and love sharing your expertise! You're a pro at giving personalised advice and helping people find the perfect products and creativity that make them feel empowered.
* A Connection Creator: You're a natural at building authentic relationships and making people feel comfortable. You love chatting with customers, learning about their unique style and helping them create a beauty routine that expresses who they are.
* A Trendsetter: Being active on social media, you're always on top of the latest make-up and beauty trends. You know how to connect with people both online and in person, building a community around your passion for skincare.
* A Go Getter: You're driven, ambitious and love a challenge. You're excited to create innovative in-store experiences and achieve amazing results.
* A Brand Ambassador: You're a true believer in the L'Oréal Luxe mission and values. You're passionate about our iconic brands and can't wait to represent them.
What you will be doing
Elevating Customer Experience
* Delivering the One Luxe Experience: Consistently execute the One Luxe service model, ensuring a premium and personalized experience for every customer.
* Product Expertise and Storytelling: Confidently demonstrate products, immerse customers into the brands heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs.
* Embodying Brand Excellence: Act as a L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards.
* Staying Trend-Forward: Maintain a strong understanding of the latest makeup, skincare, and wellness trends to provide expert advice and personalized recommendations.
Driving Retail Performance
* Achieving Sales Targets: Consistently achieve individual and counter sales goals as agreed with your line manager.
* Building Client Relationships: Proactively build authentic relationships with customers, both in-store and through digital channels, fostering loyalty and repeat business.
* Promoting Events and Activities: Inform new and existing customers about upcoming in-store events, promotions, and brand activations.
* Brand Advocacy: Passionately represent L'Oréal Luxe brands and share your expertise on internal and external social media platforms, adhering to company guidelines.
Operational Excellence
* Teamwork and Training: Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise.
* Administrative Responsibilities: Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail).
* Maintaining Counter Standards: Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment.
Benefits and Rewards
Be Rewarded, Be Valued, Be L'Oréal
* Competitive Compensation: Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success.
* Exclusive Product Perks: Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop.
* Generous Time Off: Recharge and refresh with 30 days of holiday, inclusive of bank holidays.
* Health and Wellness Benefits: Take advantage of discounted dental insurance and access additional support resources for mental health and financial well‑being.
* Referral Bonus Program: Share the L'Oréal Luxe experience and earn bonuses by referring talented individuals to join our team.
* Sustainability Initiatives: Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L'Oréal for the Future initiatives. #Beautythatmovestheworld
#J-18808-Ljbffr