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ABL Recruitment
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Job Views:
5
Posted:
06.06.2025
Expiry Date:
21.07.2025
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Job Description:
This is a lovely role for a GERMAN speaker who enjoys customer care and is based around the READING area. Full training will be provided, offering opportunities to grow responsibilities and advance within the organization for those talented in customer service. The company operates within the automotive sector, dealing primarily with classic inbound calls. The team is award-winning, caring deeply about its customers, and expects team members to listen carefully, provide helpful suggestions, and be supportive. The role also includes administrative tasks, adding variety. The team is friendly and welcoming.
Job Title: German-Speaking Customer Support Specialist
Sector: Automotive
Language Requirement: Fluent German
Salary: Up to £31,000 plus excellent benefits
Location: Reading (Hybrid work: 3 days in-office, 2 days remote after training)
Working Hours: Monday to Friday, 9:00am – 5:30pm
About the Company:
A large US-based business in the technical and automotive sectors, creating innovative gadgets used globally. Full training will be provided to ensure genuine solutions are offered. The international team is highly regarded.
The Role:
Support automotive dealerships in Germany, Switzerland, and Austria as the company's front-line representative. This is an inbound role.
Responsibilities:
* Respond to incoming calls and emails with care and professionalism
* Use Excel to track deliveries and coordinate collections
* Assist customers in navigating products
Skills:
* Fluent German
* At least 6 months experience in a customer care role
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