Helpdesk Administrator – Hybrid - Milton Keynes We are currently seeking a Helpdesk Administrator to work with our exciting financial security client located in Milton Keynes, UK. The selected Helpdesk Administrator will be mainly responsible for: * Coordinating and provide full customer admin support within the Care Centre. * Planning engineers’ routes and provide job completion information to customers Your role will involve the following deliverable tasks: * Provide initial telephone or email contact for all customer enquiries and logging all job details into IT system. * Plan engineers’ routes according to SLA requirements. * Support engineer and parts dispatch teams. * Job completion confirmation & provision of information to customers. Skills/experience required: * 3 years’ professional experience * Competent with Outlook‚ Word and Excel * Excellent Time Management and good communication skills * UK and NOI geographical knowledge Please apply for more details