Pay Rate: £35,000
Grade: L
Contract Type: 12 Month Secondment (Full-Time)
Shift patterns: Monday to Thursday, 07:30am until 16:00pm, Friday 07:30am to 12:30pm
Location: Birmingham,
Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.
We're now looking for a Customer Improvement & Data Project Manager
A TYPICAL DAY MAY INVOLVE
* Support project delivery and continuous improvement initiatives working closely with the customer
* Turning data into insights that improve efficiency, quality, and decision-making
* Collect, clean, analyse, and validate data from multiple sources to support internal KPIS, projects and CI initiatives
* Develop dashboards, reports, and KPIs to track performance, trends, and outcomes
* Translate complex data into clear insights, actions and recommendations for stakeholders
* Partner with key stakeholders, DHL and Customer, to define data requirements, success metrics, and reporting needs
THIS ROLE WOULD SUIT PEOPLE WHO
* Experience in a data analyst, business analyst, or similar role
* Strong skills in Excel; experience with BI tools (e.g., Power BI)
* Experience with CI frameworks (Lean, Six Sigma, Agile, or similar)
WHY JOIN US?
* Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
* Free confidential 24/7 GP consultations
* Hundreds of retail and lifestyle discounts
* Affordable loans, savings schemes and free mortgage advice
* Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more
WHO WE ARE
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing 23/03/2026 Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
#DSCUKICF
#J-18808-Ljbffr