Senior Client Relationship Manager
Location: Ruislip, Middlesex
Salary: £45,000 - £52,000 + generous bonus
We're currently partnering with a well-established, marketing-led agency to hire a Senior Client Relationship Manager into a key, growth-focused position.
This is a fantastic opportunity for a commercially minded, consultative professional who enjoys developing existing client partnerships and driving organic growth, rather than focusing on new business acquisition.
The Role
This is a senior, highly client-facing position where you'll take ownership of a portfolio of established accounts. The focus is on deepening relationships, identifying opportunities, and driving long-term commercial growth through a consultative approach.
Working closely with an Account Director, you'll lead strategic conversations with senior stakeholders, shaping solutions and positioning additional services where they add genuine value.
You'll be supported by a wider team who handle day-to-day coordination and delivery, allowing you to focus on relationship development and growth.
Key Responsibilities
* Owning and developing senior client relationships across a portfolio of accounts
* Acting as a trusted advisor, building long-term, partnership-led relationships
* Driving revenue growth within existing clients through consultative engagement
* Identifying opportunities to expand scope, increase spend, and deepen collaboration
* Developing strategic account plans aligned to client objectives
* Leading commercial discussions and shaping tailored solutions
* Acting as the senior escalation point for key client issues
* Collaborating with internal teams to ensure high-quality delivery and client satisfaction
* Providing guidance and support to more junior team members
What We're Looking For
* Proven experience in a senior client relationship, account management, or consultative sales role
* Background in FMCG, media, or marketing environments
* Strong track record of growing existing accounts and increasing revenue
* Ability to build credibility and influence at a senior stakeholder level
* Commercially astute with a strategic, insight-led approach
* Confident communicator with a collaborative and measured style
Why This Role?
* Clear focus on consultative, relationship-led growth (not cold new business)
* Opportunity to own and develop key client partnerships
* High level of autonomy with strong internal support
* Competitive salary and an attractive bonus structure
* Growing, marketing-led agency with a strong reputation
If you'd like to find out more or have a confidential discussion, feel free to get in touch.
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