About WPP Production
We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.
About WPP Production
We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
A Hybrid working model
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
What does a Global Head of Operations do at WPP Production?
About HEX
HEX is a network of Creative Technologists and Innovators. Powered by AI. Disrupting through technology. Crafting experiences of tomorrow.
Integrated within WPP Production, the biggest content production company in the world, we turn emerging tech into scalable solutions from brief to execution: Generative film, Interactive & experiential, Robotics, and beyond. We partner with the best and biggest tech companies to co-create the most up-to-date innovative experience for our clients.
About the Role:
We are seeking a hands on Global Head of Ops to drive world-class operating systems across HEX Studios partnering with AI-powered production talent globally. This is a high-impact, senior-level role that blends tools, strategic thinking, commercial planning, and leadership — aimed at shaping the future operations of our global Frontier studio set up.
As the Global Head of Ops, you’ll be responsible for setting up tools and systems for global resource management, financial reporting, project management and delivery as well as access, ways of working and process with agency partners and WPP innovation teams. You will also be working closely with the global production teams across the WPP Production network to set up scaled solutions for expansion of the HEX remits.
Key Responsibilities
Governance & Delivery:
* Establish and maintain programme governance and controls for HEX studio implementation and ensure smooth execution, facilitate knowledge sharing, and proactively address risks.
* Manage the delivery of programmes for global clients such as Adobe.
* Develop frameworks, processes, and best practices to enable the successful global rollout of HEX.
* Ensure HEX are operationally set up for success by developing resourcing plans, securing commercial approvals, and coordinating resource requests with cross-functional teams.
* Provide global guidance on planning, execution, and delivery of work globally.
* Assist global teams in identifying risks and issues during execution and provide support on mitigation strategies as needed.
Team Leadership & Management:
* Line management responsibility for PM Leads and resource managers
* Team recruitment, performance management, mentoring, and retention.
* Manage team capacity and resourcing challenges, developing innovative solutions to resolve these.
Financial & Commercial Acumen:
* Oversee the profitability, ensuring alignment with WPP’s global production strategy.
* Secure commercial approvals needed for additional resources required for programmes.
Stakeholder Management & Communication:
* Act as a point of escalation for the senior client services teams across Wpp production, and direct clients.
* Triage incoming requests from agency partners/WPP and ensure project management resources are in place to oversee end-to-end pilot delivery.
* Work with global digital operations and production leads to embrace and implement HEXs vision and strategy.
* Provide new business support, working on relevant pitches and RFPs.
Role Requirements:
* Wealth experience in project, operations and programme management roles, with a significant focus on AI and emerging technology.
* Proven experience in managing large, complex, global operations.
* Strong understanding of digital production processes and technologies.
* Experience in establishing and implementing programme governance frameworks.
* Excellent people management skills, with a proven track record of building and developing high-performing teams.
* Exceptional communication, interpersonal, and presentation skills.
* Strong financial and commercial acumen.
* Demonstrated ability to manage and resolve complex issues.
* Experience working with senior stakeholders, both internally and externally.
* Experience with new business development and RFP responses.
Desired Skills and Experiences:
* People Management: An excellent people manager with a passion for developing talent.
* Communication: A great communicator, able to articulate complex information clearly and concisely.
* Operational Efficiency: Keen on operational and commercial efficiency and streamlined processes.
* Problem Solving: An innovative problem solver with a proactive approach.
* Collaboration: Collaborative and thrives on effective teamwork.
* Client Focus: Client and solution-focused, with a commitment to delivering exceptional results.
* Strategic Thinking: Strategic and focused on longer-term, scalable planning.
#Hybrid
Why work here:
At WPP Production, you’ll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You’ll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP’s unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment.
Inclusion and Impact
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Data
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Please contact careers@wppproduction.com if you need the job advert or form in another format.
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