Company Description
Benefits of working at Together
1. 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
2. Free access to company holiday homes
3. Buy & sell holidays
4. Discretionary annual bonus plus an additional Shared Reward Bonus
5. Matched pension contribution
6. Health cash plan plus Private medical insurance
7. Life assurance and Critical illness cover
8. Travel season ticket loans and Ride to work scheme
9. Free local gym access
10. Local bar / restaurant discounts
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Company Description
We’re Together. For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans.
We take the time to understand our customers and our door is always open, so we can often help when other lenders can’t or won’t. Based in Cheadle, Cheshire, our 750 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book.
Job Description
As a Front of House Coordinator you will provide a proactive, professional, welcoming and efficient front of house service to welcome our colleagues and visitors offering the highest levels of service at all times. You will assist the wider Facilities team by carrying out a variety of administrative and management support tasks to ensure that confidential and essential key tasks are completed for both internal management and colleagues.
As a Front of House Coordinator you will:
11. Provide a professional welcome to all visitors, clients and staff
12. Ensure all day to day operational activities are managed effectively and are in accordance with set policies and procedures
13. Take responsibility for monitoring the security of the building to maintain the safety of our building, colleagues, visitors and contractors. This will include locking and securing the building at the end of the day
14. Ensure visitor check-in and security procedures are followed
15. Maintain a polished, smart and professional Front of House Service at all times
16. Assist in the planning and management of the Front of House area providing training and coaching as required
17. Product reports and information as required to support the wider facilities team
18. Record and Manage first aid incidents
19. Provide support to the facilities management team during emergency situations if/when they arise
20. Manage our visitor management process and provide reporting when required
21. Manage the main switchboard and answer and deliver all calls professionally
22. Uphold company values and demonstrate discretion and professionalism at all times
Qualifications
Essential:
23. Extensive Front of House experience with the ability to identify process improvements
24. Strong interpersonal and communication skills
25. Competent user of MS office suite and experience of working with in house systems
26. Excellent organisation skills, attention to detail and ability to multi task
27. GCSEs or Equivalent
Desirable:
28. First Aid trained with current certificate
29. Experience of Facilities Management
30. Fire Marshall training
Additional Information
Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.