Location: Leeds, UK (Hybrid working arrangements - 3 days onsite, 2 remote days)
Duration: 6 months (initially)
Hours: 39
Imagine your next project working as part of the Supply Chain within the Consignment Team, responsible for providing support to our Customers, Sales Team and Asset Managers to assist in the growth and retention of company sales by meeting effective performance targets and maximising the benefit and opportunities derived from excellent Customer relationships.
Roles and Responsibilities
* Accuracy of consigned records for assets in field
* Process orders with accuracy, and following correct procedures
* Resolving consignment record anomalies
* Establish and promote customer relationship building, providing customer focus and feedback to the established management groups
* Assist in the development of a working environment, which fosters commitment, high energy, innovation, teamwork, customer dedication and continuous improvement
* Provide excellent service at every interaction
* Work in partnership with External Auditors, IBP team, Asset Managers, Returns Team and Customer Service
* Reconcile consignment records following Audit and liaise with Sales team to review missing
* Transact returns of consignment stock
* Chase failed collections of replaced stock
* Transact orders and invoices
* Infield Transfer of stock
* Work generic outlook inbox’s
* Reconcile consignment records after a return and liaise with Sales team to bridge any gaps
* Run and provide reports
* Adherence in full to Johnson & Johnson HCC standards and standards of business conduct
* Develop strong working relationships with key stakeholders
How to Succeed
* Excellent communication skills, both verbal and written, well organized, numerate.
* Strong collaboration skills and ability to build partnerships internally and externally
* E-Literate and a general technical aptitude
* Positive approach to problem solving – solution orientated
* Able to work well in a pressurised and demanding environment
* Good knowledge of Microsoft packages
* Desire to go above and beyond to meet the needs of the customer.
* Forward thinking
* Resilient - ability to maintain flexibility and positivity within highly challenging, fast moving environment.
* Proactive - anticipates problems and shows initiative for problem-solving and generating new ideas
* Self-sufficient / self-motivating
This role offers a very competitive hourly rate. This contract will run for asap until 6 months initially
Diversity, Equity & Inclusion
For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo. We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences. That is why we are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each one of our people feels that they belong and can reach their potential. No matter who they are.
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