Overview
We are looking for a Child Contact Centre Practitioner to join our team, to enable families who do not live together to see each other in a safe environment. As part of the role, you will contribute to planning, organising, recording and reporting family time sessions.
Responsibilities
* Supervising and assessing family time, providing support and guidance to children and families as appropriate before, during and after contact
* Taking appropriate action to protect children's safety and welfare, intervening where this is threatened and terminating the contact if deemed necessary
* Supporting parents and carers to set up the contact area before each session, ensuring the area is safe, toys and resources are appropriate for the child or young person, and paperwork is ready and cleared away at the end of the session
* Prepare and maintain case records and details of contact
* Debriefing with line managers after family time, contribute to meaningful services and make a lasting, positive impact
* Join a passionate and supportive team that shares commitment to make positive change and build stronger communities
* Ongoing training and development opportunities to help you expand your skills and make an impact in your role
* Enjoy a range of benefits including a competitive pension contribution, free access to YMCA Bournemouth's counselling service, discounted gym memberships and café discounts. Plus, enjoy discounts on holiday activity clubs, children's parties, preschool services, and room, facility and minibus hire. Please note that employee benefits are subject to change
* The role has a statutory, occupational requirement to ensure the safety and welfare of all children, young people and adults at risk that they may come across using our services. The post holder will take responsibility for ensuring safeguarding children, young people and adults at risk as a priority and follow both YMCA Bournemouth safeguarding policy and BCP Safeguarding Children Partnership and Dorset Safeguarding Children Partnership statutory guidance
* Employment will be subject to satisfactory references, right to work checks and a Disclosure and Barring Service check. If the role involves regulated activity with children or adults at risk, your employment will be subject to an Enhanced level DBS check prior to commencement date. All other applicable roles will be subject to a Basic level DBS check prior to commencement date
* The YMCA is an Equal Opportunity Employer. We are committed to the active promotion of equal opportunity, both in the provision of services and as an employer of paid and unpaid workers
* If you have a disability and require any adjustments to support you during the application or interview process, or within employment, please contact us directly
* Please note we do not offer sponsorship opportunities with employment. Applicants must have the legal right to work in the UK and provide appropriate documentation as required
Skills and Personal Attributes
* Skills and competencies: Communicate effectively to a range of audiences, both orally and written
* Observation, recording and reporting skills
* Ability to work on own initiative, plan and organise, and resolve issues
* Good organisation and time management skills
* Personal attributes: Non judgemental
* Approachable
* Calm, professional and resilient
* Committed to making a positive difference in the lives of children, young people and families
* NVQ Level 3 or equivalent in relevant area (essential)
* Experience of working effectively in childcare settings, education and/or with troubled families (essential)
* Safeguarding (desirable)
* Child protection (desirable)
Additional
If you're a motivated team player who shares our values and wants to be part of a supportive, impactful organisation, we'd love to hear from you!
YMCA Bournemouth is a part of a global organisation making a real difference at a local level in Bournemouth, Christchurch, and Poole. We are dedicated to creating inclusive, diverse, and forward-thinking services that address the needs of our community. Our work spans key areas such as Housing and Support, Family and Relationships, Youth Work, Training and Education, and Health and Wellbeing, all with the aim of enabling individuals to reach their full potential in mind, body, and spirit.
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