Juul Labs's mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.
We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career is compelling, read on for more details.
ROLE AND RESPONSIBILITIES:
The Head of Field Sales plays a critical role in the deployment and execution of the UK City Strategy; as the main point of contact for the appointed third party providers ensuring implementation and execution across all trade channels (Key Accounts, Wholesale, Vape and Healthcare). The role will involve strategic planning, (3 rd Party) sales team leadership and collaboration with wider (internal and external) departments to ensure alignment and achievement of company objectives and KPIs.
KEY RESPONSIBILITES:
* Specific responsibilities include: lead, manage and develop third party field sales teams, establishing and maintaining strong relationships with our third party providers to ensure retention and growth
* Formulate and execute comprehensive field sales strategies that align with the company’s KPIs and objectives, focusing on driving revenue growth through effective sales strategies, customer acquisition and account management
* Monitor sales data and trends including data recording and provision, product listings, new customer acquisition and implementation and execution of trade programs, training schemes and brand ambassador programs
* Development and provision of all required tools (in conjunction with Trade Marketing and Insights) to ensure best in-class service provision for third party teams
* Develop, measure and report against agreed KPIs. Develop data capture requirements and ensure accurate data reporting: where possible, data should be imported into JUUL systems
* Oversee and manage the field sales budget, ensuring resources are allocated effectively
* Performance in this role will be measured primarily by the management of the third party providers, achievement of distribution and range, volume and sales growth, category partnerships, efficient resourcing, ROI, share of mind/voice of the trade and execution
* This role is ideal for someone currently working as a Senior Regional or National Field Sales Manager looking for their next challenge
* This role reports to the UK Commercial Director
ADDITIONAL RESPONSIBILITIES:
* To manage appointed third party agencies
* To develop, measure and report on KPIs. Be agile and where necessary and adjust mechanics, resources to ensure greatest ROI
* Leveraging consumer, shopper and store level data, develop an effective and efficient coverage strategy that drives ROI
* Develop and maintain long term mutually beneficial relationships with all relevant contacts
* Deliver agreed sales targets within budget
* Review and implement trade terms and price increases which support the company strategy
* Ensure customer payments on a timely basis
* Update and maintain customer account plans and sales reporting
YOUR PROFILE:
PERSONAL AND PROFESSIONAL QUALIFICATIONS:
* Experience and knowledge of the FMCG retail environment – including Healthcare (preferable but not essential)
* Experience of management of third party providers
* Strategic thinker and planner – ability to develop and implement effective sales strategies
* Business and sales acumen – deep understanding of sales processes, trends and best practices
* Ability to analyse complex data, identify trends and make data-driven decisions
* Persuasive and adaptable presenter - ability to positively influence varied third party providers
* Strong resilience and desire to drive continuous improvements and operate in a changing environment
* Excellent communication and interpersonal skills to develop collaborative relationships - internal and external
* Ability to problem solve and think on your feet
* A full UK driving license is required for this role
* At least 3-year experience working in a business development and or national account executive role in the FMCG sector
EDUCATION:
* BA/BS degree preferred but not required
JUUL LABS PERKS & BENEFITS:
* A place to grow your career. We’ll help you set big goals - and exceed them
* People. Work with talented, committed and supportive teammates
* Equity and performance bonuses. Every employee is a stakeholder in our success
* Location. Hybrid based with a requirement to be in the London office on a regular basis with ability to cover national geography
Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US.
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