Mortgage Administrator / Case Manager
Doncaster
£22,000 - £24,000
We are delighted to be exclusively working alongside a well established mortgage advisory firm who are dedicated entirely to offering honest and ethical advice to their clients find the very best mortgage deals. Due to their ever-expanding growth they are now looking to recruit an experienced Mortgage Administrator to join their already highly successful second charge team.
This is a chance to work with a leading financial services company with passion, quality, trust and respect values being at the core of their beliefs. You will provide a full administrative service to the team including submission of mortgages and loa enquiries. You will deal with lenders and provide high standards of communication to clients.
Responsibilities include:
Liaising with clients, advisers, solicitors and lenders throughout the process
Filing, scanning, photocopying of all relevant documents which are needed for the applications
Maintaining business logs using internal CRM system
Communicate with management producing reports on personal case loads
Reviewing, updating, tracking and monitoring of cases to manage a pipeline in a fast-paced mortgage environment, from submission to completion
Dealing with any incoming general enquiries
Keeping customers up to date on their case and push for feed...