A leading tech company is seeking a Head of Services to shape and lead the global strategy for their Professional Services Support. You will design and implement processes that drive operational excellence and enhance the customer experience. The ideal candidate has over 8 years of experience in customer support, preferably in a SaaS environment, with Salesforce ServiceCloud expertise. This role offers a hybrid work model and various employee benefits, including unlimited learning opportunities. #J-18808-Ljbffr