Overview
Assistant Shop Manager - Bury St Edmunds at Woodgreen Pets Charity. Join to apply for the Assistant Shop Manager role at Woodgreen Pets Charity. Would you like to support Woodgreen in achieving its goal of helping people and their pets? Do you enjoy working in a busy fast paced environment to maximise sales through high standards of customer service?
You will be joining Woodgreen as part of our dynamic Retail team to help raise funds to enable our organisation to support every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners. This role is part of the shop management team and you will take full responsibility in the Shop Manager’s absence and carry your own designated tasks.
Responsibilities
* Maintain continual high standards of shop presentation, back of house operations and customer service.
* Present and maintain the highest standards of shop and window merchandising and visual layout.
* Recruit, train, motivate, manage and support the creation and development of a loyal and engaged team of volunteers.
* Ensure maximum stock availability through the processing of donations received in the shop.
* Be responsible for compliance, record keeping and cash handling.
* Be a brand ambassador for Woodgreen to work with the local community to raise awareness and engagement for our cause.
Requirements / Qualifications
* Supervisory experience in a customer facing role
* A commercial and adaptable outlook to new ideas
* A passion for sustainability
* A compassionate approach to developing your team
* An ambitious and enthusiastic attitude
* Strong communication skills
* A results driven focus to ensure the right outcome for your shop
* Adaptable in changing situations and able to work effectively independently
Salary and Benefits
* Salary: £9,651.20 per annum (equivalent to £12.80 per hour); 14.5 hours per week across Monday, Thursday and Sunday
* Pro rata equivalent of 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to 40 days after five years
* Up to 8% employer pension contributions
* Support towards healthcare costs (cashplan)
* Free access to Headspace
* Life assurance (4x salary)
* 25% discount in our charity shop
Additional Details
* Note there may be occasional manual handling and physical activity; you may be required to work alone from time to time
* Applicants must be 18 or over
* This role is subject to pre-employment checks including enhanced DBS; Right to Work in the UK is required as we cannot provide visa sponsorship
* Woodgreen is committed to accessible recruitment; reasonable adjustments available on request
* Early application is encouraged as the position may close sooner if a suitable candidate is found
* Woodgreen is committed to safeguarding children and adults at risk
Role Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Non-profit Organizations
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