Business System Support Analyst – NextGear Capital
Location:
Chester (Hybrid 2-3 days in the office)
Division:
Nextgear Capital part of Cox Automotive – Vehicle Funding
Join the Team Powering Smarter Vehicle Funding
At
NextGear Capital
, we're transforming how dealerships fund their vehicles with smart, flexible solutions. Behind the scenes, our systems are the engine that keeps everything running—and we're looking for a
Business System Support Analyst
to help us keep that engine finely tuned.
If you're a problem-solver with a passion for technology and collaboration, this is your opportunity to make a real impact in a fast-paced, customer-focused business.
What You'll Be Doing
* Provide day-to-day support for our third-party system, resolving technical issues and working closely with our external supplier.
* Collaborate with Product, IT, and business teams to identify and implement system improvements.
* Translate business requirements into technical solutions and carry out configuration updates.
* Conduct system testing and coordinate updates or changes with our supplier.
* Create user-friendly documentation and deliver training to enhance system understanding.
* Monitor system performance and proactively address inefficiencies.
* Ensure data integrity, security, and compliance across the platform.
* Support agile delivery by ensuring quality standards are met at the end of each sprint.
What You'll Bring
Essential:
* Experience in system support, ideally within vehicle funding, financial services, or a similar environment.
* Strong understanding of third-party systems and integrations / API's.
* Excellent problem-solving and communication skills.
* An inquisitive mindset
* Ability to work collaboratively across teams and with external suppliers.
* Strong organisational skills and attention to detail.
Desirable:
* Knowledge of SBS SFPW system.
* Experience in automotive sector.
* Familiarity with both B2B and B2C environments.
Why Join Us?
* Be part of a growing, forward-thinking team at the heart of vehicle funding innovation.
* Work in a collaborative environment where your ideas and input are valued.
* Make a real impact on system performance and customer experience.
* Enjoy flexibility, autonomy, and opportunities for career growth within Cox Automotive.
Ready to help shape the future of vehicle funding technology?
Apply now and bring your expertise to a team that values innovation, collaboration, and continuous improvement.
STRICTLY NO AGENCIES PLEASE
We kindly ask that agencies do not contact us regarding this vacancy. We work with a carefully selected and trusted group of recruitment partners.
We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager. We will not be responsible for any fees related to unsolicited submissions.