Job Description
Telemarketing Executive
Location: Shirley, Solihull
Hours: Full-time or Part-time
Pay: From £12.50 per hour + commission
About Team Telemarketing
Team Telemarketing Ltd is an established and forward-thinking contact centre, delivering professional telemarketing services since 2000. We work across the public, private and third sectors, providing high-quality outbound campaigns including lead generation, appointment setting, surveys, awareness campaigns and database cleansing.
Our contact centre is staffed by experienced telemarketers supported by on-site trainers, continuous development, and a genuinely supportive culture. We reward performance properly and recognise effort, consistency, and teamwork.
The Role
We are looking for confident and resilient Telemarketing Executives to join our team. You’ll be making outbound calls to businesses on behalf of our clients, engaging senior decision-makers and delivering results.
This role can be full-time or part-time, offering flexibility while still rewarding performance.
Key Responsibilities
* Making outbound calls to businesses on behalf of our clients
* Generating qualified leads and booking sales appointments
* Conducting telephone surveys
* Updating and validating company data
* Working to agreed dial and performance targets
Skills & Experience Required
* Previous experience in a similar outbound telemarketing or sales role
* Comfortable achieving 175+ dials per day (campaign dependent)
* Confident speaking to senior decision makers (MD, FD, HRD, Marketing Directors)
* Clear, professional telephone manner and strong spoken English
* Good time management and self-motivation
* Able to work well independently and as part of a team
* Must live within a commutable distance of Shirley, Solihull
Progression Opportunities
There is a clear progression route for those who want it:
* Telemarketing Executive
* Senior Telemarketing Executive
* Team Leader
Each step comes with different pay structures and increased responsibility.
Pay & Commission
* Hourly rate from £12.50
* Transparent and fair commission structure
* Weekly and monthly bonuses
* Commission typically ranges from:
o £125 – £225 per month
o £1,500 – £2,700 per year, depending on hours worked
Targets are adjusted fairly to reflect part-time hours, holidays, and sickness.
Benefits & Culture
* 35.5 hour full-time working week (not 40)
* Flexible part-time options available
* 24 days holiday + bank holidays (32 days total, pro rata)
* Birthday holiday after 1 year’s service
* Regular incentives, awards and recognition
* Weekly office quizzes and team activities
* “Star of the Week” and “Star of the Month” awards
* Star of the Month receives an extra afternoon off
Staff Loyalty Scheme
We value long-term commitment and recognise service milestones:
* 1 year: Extra pre-booked birthday holiday (Friday closest to your birthday)
* 5 years: Additional annual leave + generous gift
* 10 years: Further annual leave increase + generous gift
Many of our team members have been with us for over 15 years — that’s not by accident.
Requirements
DBS Certificate (Dated within the past 2 years) Passport or Birth Certificare Proof of Address (Dated within the past 3 months) Proof of NI If a Non-UK resident a Share Code is needed On certain sites the further checks will be required: An adverse financial credit check will need to be carried out 5 years employment history from https://www.gov.uk/get-proof-employment-history