Are you a dynamic and results-driven hotel leader ready to
take ownership of a thriving focus service property? We’re looking for an
experienced General Manager to lead daily operations, inspire
high-performing teams, and deliver exceptional guest experiences at a branded
hotel under Hilton, proudly managed by KE Hotels.
About the Role
As General Manager, you will take full accountability for
the hotel’s performance, driving operational excellence, guest satisfaction,
and financial success. You’ll be a visible leader-bringing energy, passion, and
a strong sense of ownership to everything you do.
Key Responsibilities
* Lead, direct and manage
all aspects of hotel operations, including budgeting, forecasting, and
strategic planning
* Drive service excellence
initiatives aligned with Hilton standards
* Deliver strong
commercial performance through effective sales and marketing strategies
* Build, mentor, and
develop a high-performing leadership team
* Monitor departmental
performance and implement improvements to maximise productivity and
efficiency
* Ensure outstanding guest
satisfaction and resolve concerns with professionalism and urgency
* Maintain compliance with
brand standards, company policies, and operational procedures
* Take full ownership of
hotel performance across all operational and financial metrics
What We’re Looking For
* Proven experience as a
Hotel General Manager (or strong Deputy ready to step up)
* Minimum 2+ years in a
senior hotel leadership role
* Previous experience with
Hilton (preferred)
* Strong commercial acumen
and operational expertise within a focus/service-led environment
* Local market knowledge
and the ability to drive market share
* A hands-on leadership
style with a passion for people development
Why Join Us?
Work with Hilton, Thrive with KE Hotels
As part of Hilton, you’ll be connected to one of the world’s
leading hospitality brands, renowned for nearly a century of excellence in
service, innovation, and guest experience-guided by its vision:
“To fill the earth with the light and warmth of hospitality.”
At KE Hotels, we bring that vision to life in our own way.
We combine hands-on ownership with expert hotel management to drive
performance, profitability, and long-term value-treating every hotel as an
individual, never just a number.
Our culture is how we make it happen:
* Be Yourself &
Respect Each Other – We create an inclusive, honest, and supportive
environment
* Be Entrepreneurial – We
think commercially and embrace opportunity
* Deliver – We take
ownership and consistently do what we say