Operations supervisor - nights

Company description:

Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, an international network of funds. The company has 117,000 employees and generated revenues of €17.1 billion in the 2015 financial year. Bertelsmann stands for creativity and entrepreneurship. This combination promotes first-class media content and innovative service solutions that inspire customers around the world

Job description:

Salary: £34,068.06 plus night allowance

Location: Hams Hall
Hours: 40 hours per week, Nights

Reporting to the Operations Manager you will oversee and coordinate the activities of your team to ensure the smooth and efficient running of the operation.

Your Tasks
1. Leading and managing and team to achieve and exceed SLAs
2. Distributing work orders and ensuring the workload of the employees
3. Steering, coordinating, and implementing processes as well as planning the daily business activities
4. First point of contact for all process and technical faults and forwarding of reports to the involved departments