Job summary
Are you:
1. Positive?
2. Empathetic?
3. Reliable?
4. IT literate?
5. Motivated to support the NHS?
Do you have:
6. A good work ethic?
7. Initiative?
8. A passion to support your team?
9. A willingness to learn and develop your skills?
As a clinical correspondence processor you will play a vital role in supporting the clinical secretarial team to provide outstanding service to the department's clinicians and patients. If you enjoy working in a fast paced environment and wish to be part of a team striving to make a difference and have the opportunity to develop your skills and you can answer "yes" to the above then we want to hear from you.
This is a 20 hour per week role. Work pattern to be agreed (within core hours)
Main duties of the job
The successful candidate will undertake clinical correspondence letter processing by proof-reading and editing text from speech recognition software for a variety of different departments. It is essential that you are able to demonstrate a good level of IT skills along with excellent spelling and good keyboard skills. You should have a flexible "can do" attitude, be hard-working and personable.
Potential applicants should ensure they evidence the skills listed above in their application.
In return we offer our employees:
10. Training & development including paid apprenticeships leading to valuable qualifications
11. Career progression opportunities
12. 27 days paid annual leave plus bank holidays rising to 33 days with continued service
13. Contributory pension scheme
14. Flexible working patterns
The Trust is an equal opportunities employer and believes in treating everyone with dignity and respect. We encourage applications from all sectors of the community. We are committed to the health and wellbeing of our staff and we have a number of initiatives which promotes our supportive and inclusive approach to staff health and wellbeing, career development and benefits.
About us
We are proud to provide 'Outstanding' care and be a great place to work
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people's own homes.
In 2020 the Care Quality Commission rated us as 'Good' overall, and 'Outstanding' for being caring and effective. The Conquest Hospital and our Community Services are rated 'Outstanding'. Eastbourne DGH rated 'Good'.
In 2020, the Trust launched its ambitious 'Building for our Future' programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person Specification
Skills/Knowledge/Abilities
Essential
15. Good written and verbal communication skills
16. Good Word/text processing skills
Desirable
17. Customer service skills
Qualifications
Essential
18. GCSE level education A*-C including English and Maths
19. Typing / text processing/ data entry skills to RSAII or equivalent
Desirable
20. NVQ2 in administration/data processing or equivalent level of knowledge and skills
21. ECDL or alternative recognised IT Qualification
Experience
Essential
22. Experience of using a variety of IT software packages
23. Experience of creating and amending documents
24. Ability to prioritise own of workload
Desirable
25. Previous NHS administration experience
26. Use of patient record systems
Other
Essential
27. Ability to work as part of a team