The Royal Orthopaedic Hospital NHS Foundation Trust
Health Records Clerk
The closing date is 13 May 2026
An exciting opportunity has arisen within the Medical Records admin team at the Royal Orthopaedic Hospital NHS Foundation Trust for a Health Record Clerk.
We are looking to recruit an enthusiastic and motivated individual to support the Medical record department. The successful candidate will need to have excellent organisation skills, initiative, and good prioritisation skills.
The position provides the opportunity to work within a very supportive and welcoming team and to further develop your knowledge and skills.
You will need to be educated to GCSE level (or equivalent), have strong audio typing and should be proficient in using all aspects of Microsoft Office, particularly Word and Outlook.
Please previous applicants need not apply.
Main duties of the job
* To ensure the availability of patient paper-based health records.
* To record and maintain accurate administrative details on the electronic patient record, including patient demographics and hospital activity.
* To provide support and guidance regarding patient's records procedures and standards, including the monitoring, audit and rectification of errors and missing data.
* To maintain and help improve standards in the Health Records Library.
* Assist with filing of notes in required location in all libraries.
* Pulling all medical records for out‑patient clinics and admissions from the main medical records library, preparation of patients notes for all out‑patient clinics.
* Maintain an orderly filing system in line with Trust standards and procedures.
* Maintain general medical records in accordance with Trust standards e.g., Pass on Perfect. Format and Structure of The General Medical Record, etc.
* Prepare new medical records folders and contents or amend the details of existing medical records.
* Amalgamate records when duplication has occurred.
* Suggest possible improvements in the way work is undertaken to improve best practice.
* Delivering/Retrieving notes from relevant wards and departments when necessary.
* Prepare paper records to the appropriate standard.
* Update and correct patient demographic details.
* Maintain quality data with the use of audits, and quality checking activities.
* Liaise with various departments and external agencies.
* Internal/External Liaison and support.
* To assist all other departments with records and patient administration queries.
* To receive and correct errors and promote good data quality throughout the Trust.
* To assist with training in good medical records practice. And to provide cover across the department.
About us
The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.
Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award‑winning team.
The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.
We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered.
The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.
If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.
Job responsibilities
* To maintain and help improve standards in the Health Records Library
* Assist with filing of notes in required location in all libraries.
* Pulling all medical records for out‑patient clinics and admissions from the main medical records library, preparation of patients notes for all out‑patient clinics.
* Maintain an orderly filing system in line with Trust standards and procedures.
* Maintain general medical records in accordance with Trust standards e.g., Pass on Perfect. Format and Structure of The General Medical Record, etc.
* Prepare new medical records folders and contents or amend the details of existing medical records.
* Amalgamate records when duplication has occurred.
* Suggest possible improvements in the way work is undertaken to improve best practice.
* Delivering/Retrieving notes from relevant wards and departments when necessary.
* Prepare paper records to the appropriate standard.
* Update and correct patient demographic details.
* Maintain quality data with the use of audits, and quality checking activities.
* Liaise with various departments and external agencies.
* Internal/External Liaison and support
* To assist all other departments with records and patient administration queries.
* To receive and correct errors and promote good data quality throughout the Trust.
* To assist with training in good medical records practice. And to provide cover across the department.
Person Specification
Qualifications
* Good standard of general education to GCSE level or equivalent including Math's and English
Experience
* Previous clerical experience and in medical records. Understanding of Microsoft applications. Understanding of patient confidentiality and data Protection Act 1998. Understanding of and familiarity of PAS.
Knowledge
* Excellent communication/ interpersonal skills verbally and written, numeracy and literacy.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
The Royal Orthopaedic Hospital NHS Foundation Trust
Address
The Royal Orthopaedic Hospital NHS foundation Trust, Bristol Road South Northfield Birmingham
£25,272 a year per annum, pro rata if part-time.
Contract
Fixed term
Duration
18 months
Working pattern
Reference number
303-7873157
Job locations
The Royal Orthopaedic Hospital NHS foundation Trust, Bristol Road South Northfield Birmingham
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