Job Description
Role: Payment Transformation Director
Start Date: ASAP
End Date: 6 months with likelihood of extensions
Location: London / Bournemouth Hybrid Onsite
Rate: Open to discussion
Job description
As a Director of Test Integration & Implementation within Payments Technology you will set the vision and lead multiple global teams responsible for delivering a high quality User Acceptance Testing (UAT) product to five Payments businesses. You will drive the enterprise adoption of advanced Artificial Intelligence and automation testing solutions to accelerate time to market, optimize product delivery across geographies, and minimize production risk. Through effective testing governance, you will ensure a robust control environment for approval of all technology change in your sphere. Additionally, you will coordinate and chair the Regional Stability & Resiliency Forum for the EMEA Payments Management team, fostering collaboration, sustaining engagement, and advancing business resiliency in the region.
Job Responsibilities
* Lead and manage a large, diverse global team responsible for delivering an effective UAT Test Product on significant change programs across five Payments businesses.
* Transform testing practices by championing AI and automation, driving business growth, modernization, and compliance.
* Proactively escalate and fast-track delivery challenges and challenge program teams to conduct early and effective risk assessments.
* Build and maintain automated test suites for the critical payment applications, underpinning bank’s client experience
* Foster a culture of trust, confidence, and partnership with Application Development, Product and Operations functions through robust testing governance, thereby minimizing production incidents and ensuring product stability.
* Provide stakeholders with regular communication on business outcome metrics and KPIs to demonstrate impact and value. Quantify and qualify delivery to demonstrate business impact, outcomes, and value.
* Enhance alignment between testing actions and production behaviours to improve client outcomes.
* Represent the Testing function at senior management forums, building personal connections with key stakeholders.
* Invest in organizational health actions, employee engagement, and regular feedback to ensure actions match employee needs. Foster a culture of continuous improvement and innovation within the teams.
* Co-ordinate and chair Regional Technology Stability & Resiliency Forum for EMEA Payments.
Required qualifications, capabilities and skills
* Bachelor’s degree in Computer Science, Engineering, Business, or a related field; Master’s degree.
* Extensive experience (10+ years) in payments, financial services, or technology-driven testing environments.
* Proven track record in leading large teams and managing complex, multi-business functions.
* High emotional intelligence, stable and mature leadership style, and proven ability to promote a positive team culture. Ability to drive employee engagement, and team development.
* Demonstrated understanding of all SDLC phases, including requirements, design, development, testing, deployment, and maintenance.
* Hands-on experience designing, executing, and automating tests for payment platforms.
* Proficiency in project management, change management, and organizational development.
* Experience with regulatory and industry requirements in payments.
* Advanced knowledge of testing methodologies, automation tools, and AI-driven solutions.
* Strong stakeholder management and ability to build trust and partnerships across business and technology.
* Proven ability to coordinate and chair senior forums. Outstanding communication, presentation, and inter-personal skills to engage executive leadership and foster collaboration across cross-functional teams.
* Strong analytical and problem-solving skills, with a focus on quantifying outcomes and business value.
* Ability to manage multiple priorities, fast-track issue resolution, and drive continuous improvement.
Requirements
Payment Technology UAT Testing