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Customer service administrator

Crick (NN6 7)
DHL
Customer service administrator
Posted: 4 September
Offer description

Overview

Location: Daventry - NN6 7GWDHL; an award-winning leading supply chain business is seeking an experienced Customer Service Clerk to play a vital role within our Customer Service Team.

A typical day may involve maintaining excellent health and safety practices, and performing duties such as:


Responsibilities

* Chasing PODs
* Interacting with customers
* Resolving queries and delivery issues
* Liaising with the Planning and Transport team


Qualifications

* Previous customer service experience
* Computer literacy
* Excellent communication skills
* Experience with SAP would be advantageous


About Us

We’re the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.


Building an Inclusive Workplace

At DHL, we’re all about creating a workplace where everyone’s skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.


Application Timeline

Please be aware that interviews are provisionally scheduled to take place during the week commencing W/C 8th September. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. We review applications continuously and, where we have a large number of applications, the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.


Why Join Us?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

* Free confidential 24/7 GP service
* Hundreds of discounts (including retail, childcare + gym)
* Affordable loans & enhanced pension scheme
* 24/7 employee support service for you (+ family) with access to free counselling and much more
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