Our client, a reputable main dealership in Leicester, is seeking an experienced Senior Service Advisor to join their dynamic aftersales team. This is a distinguished opportunity for a seasoned automotive customer service professional to grow within a manufacturer-backed dealership offering competitive remuneration, comprehensive benefits, and clear career development pathways. The Senior Service Advisor role is vital in delivering exceptional customer service while contributing to the dealership's ongoing success. Benefits of a Senior Service Advisor: * Basic salary up to £32,000, dependent on experience * On-target earnings (OTE) of £38,000 * Company car scheme * Up to 7% pension contribution * 22 days annual leave plus bank holidays, increasing with service * Employee discounts on vehicles, servicing, repairs, and parts * Reward and retail discount platform * Enhanced family-friendly policies * Health Cash Plan and Employee Assistance Programme * Personal accident insurance * Ongoing manufacturer training and professional development * Shared incentive scheme * Paid sick leave following successful probation Duties of a Senior Service Advisor: * Serve as the primary point of contact between customers and the workshop team, ensuring an exceptional service experience * Welcome customers and manage their journey, maintaining high standards of customer care throughout * Keep customers ...