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Customer Service Supervisor (Hiring Immediately), Watford, Hertfordshire
Client: Wagamama
Location: Watford, Hertfordshire, United Kingdom
Job Category: Other
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EU work permit required:
Yes
Job Views:
2
Posted:
08.05.2025
Expiry Date:
22.06.2025
Job Description:
Front of House Manager | Location York Designer Outlet | Full Time
Please note that this role is based at Wagamama York Designer Outlet (Unit 201-202 St Nicholas Ave, York YO19 4TA).
At Wagamama, we celebrate individuality and diversity, valuing personality over perfection — we call it be you, be Wagamama. With over 165 restaurants across the UK and Ireland, we are seeking a Front of House Manager to join us on our journey to nourish from bowl to soul.
The Role:
As a Front of House Manager, you will lead with passion, creating a positive environment for guests and team members. You will support ongoing coaching and development, drive restaurant performance, and deliver excellent results.
We are looking for someone who:
* Is passionate about supporting and developing their team, maintaining high standards
* Has experience in shift planning and management, and enjoys working with and coaching their team
* Has experience in managing labour, rotas, and understands restaurant financials
* Loves celebrating team successes and recognizing individual needs
What’s in it for you:
* Weekly pay plus tips
* Access up to 30% of earnings before payday with Wagestream
* £1000 annual bonus opportunity
* Flexible hours to support side interests
* Free on-shift food and 50% off outside of work
* Industry-leading family-friendly policies, including 26 weeks full pay and 13 weeks half pay for expectant or adopting parents
* Early access to new menus
* Wagamama parties and VIP guest events
* Recognition through our nationwide programme
Additionally, we offer pension schemes, holiday, training, cycle-to-work schemes, discounts, gym memberships, and long service awards.
Be You, Be Wagamama:
Wagamama is proudly part of the Disability Confident scheme.
As this role is based at an airport, successful applicants will need to apply for an airport pass (paid for by Wagamama). The process includes providing five years of references and completing a DBS check. If a pass cannot be obtained, we will consider roles at nearby non-airport locations.
*Tips are 100% for our teams; amounts vary by restaurant. Tips are discretionary and not considered wages or guaranteed.
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