Benefits Manager
Initial Salary between £38268 and £46269 per annum.
Permanent, full time (37 hours per week)
Based at King’s Court Council Offices
Start the New Year with a fresh challenge! We have an exciting opportunity for an experienced Benefits Manager to lead our dedicated team and ensure Housing Benefit and Council Tax Support claims are assessed accurately and fairly. You will manage overpayment recovery, oversee discretionary funds, and work closely with our Revenues and Benefits Manager to shape policy and strategy for the future.
As the Council’s expert on Housing Benefit Subsidy and Supported/Exempt Accommodation claims, you will support specialist officers and represent us at appeal hearings. If you have detailed knowledge of benefit regulations, at least three years’ senior-level experience, and the confidence to lead through change, this is your opportunity to make a real impact.
This is the perfect time to join our authority with a forward-thinking approach where there plenty of opportunity to transform the service. If you are ready to lead a team, help shape our future and make a real difference to the residents of West Norfolk we would love to hear from you.
In return we can offer you a hybrid working system (up to three days from home and a flexible working scheme), generous annual leave including office closure between Christmas and New Year, a competitive salary with performance related pay, Local Government Pension Scheme, and an Employee Assistance Programme with wellbeing support.
West Norfolk is a fantastic place to live and work, with stunning beaches, vibrant market towns, peaceful countryside. From historic sites to food festivals and free events, there’s something for everyone. Discover more at .
Closing Date: 21 January 2026
Please see job description below for the full details of the job before you apply: