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Head of technical services

Birmingham (West Midlands)
Head of technical services
£55,000 - £60,000 a year
Posted: 18h ago
Offer description

Salary: £55,000 - 60,000 per year Requirements: Proven leadership experience in technical sales, pre-sales, or solutions engineering within a technology or distribution environment (IT Reseller/IT MSP) Strong commercial acumen with direct accountability for revenue/GP targets Experience working with IT vendors and IT partner ecosystems Ability to bridge technical engagement with short-term sales culture Track record of building and scaling high-performing teams Responsibilities: Lead and scale the technical sales function, ensuring consistent, high-quality pre-sales support across all sales channels Provide hands-on oversight and strategic direction to technical sales engagements for key opportunities Act as senior technical authority in customer-facing scenarios, particularly for complex or high-value deals Partner with sales teams and trading accounts to drive solution-led selling across strategic vendor portfolios Support and oversee technical engagement with priority customers, ensuring alignment between customer requirements and solution design Establish best practices, frameworks, and tooling to improve sales effectiveness and win rates Own technical relationships with key strategic vendors, ensuring alignment on solution positioning, roadmap, and go-to-market strategy Own and deliver services revenue targets across design, deployment, and managed services offerings Build scalable service propositions aligned to strategic vendor solutions Ensure technical teams are structured and incentivized to support services-led growth Oversee end-to-end solution lifecycle including design, deployment, and management of ongoing service performance and customer success Lead capability development within the team to foster growth and commercial awareness Technologies: Support More: We are a well-established UK technology distributor with a solid reputation for agility, vendor partnerships, and rapid adoption of emerging technologies. Located in Birmingham with hybrid work options, we seek a Head of Technical Services to join our growing team. We offer a competitive salary of £60,000 (negotiable) plus bonus potential. As a registered Disability Confident Employer (Level 1), we are committed to providing reasonable accommodations for individuals with disabilities throughout the application and interview process. last updated 15 week of 2026

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