The opportunity
As a Business Analyst, you will work on change projects across the business to translate business needs into clear, actionable requirements for our technology team. You will play a critical role in bridging the gap between business objectives and technology solutions and be responsible for the business and systems analysis of business change and IT improvement programmes.This role incorporates a broad range of experience in analysis of operational process and procedures, IT systems and services.
The benefits:
1. Salary -tbc
2. Bonus scheme - on target bonus -tbc
3. Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5%
4. Critical illness cover
5. Income protection - 1x salary
6. Death in service - 4x salary
7. 25 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days
8. A range of other flexible benefits to include private medical insurance, dental insurance and much more.
Your responsibilities will include:
9. Complete business and systems analysis for projects.
10. Report to Head of Business Analysis and whilst on projects take direction from Programme/Project Managers and Heads of Porfolio Delivery as appropriate.
11. Work closely with business stakeholders to understand their needs and objectives
12. Translate business needs into detailed functional and technical requirements for the technology team
13. Ensure that requirements are clear, comprehensive, and aligned with business goals
14. Undertake detailed business requirement (functional and non functional) and analysis via workshops and feedback sessions
15. Gather, analyse, and interpret data from various sources to support business requirements
16. Identify trends, patterns, and insights from complex data sets to inform technology solutions
17. Produce relevant documentation to support the sessions ensuring all end to end processes and relevant business areas have been considered
18. Produce appropriate project documentation for the various phases of the Governance process
19. Facilitate the prioritisation of requirements and the resolution of conflicting requirements
20. Prepare detailed documentation of business requirements, including use cases, process flows, and data mappings
21. Communicate requirements and insights effectively to both business stakeholders and the technology team.
22. Facilitate regular meetings with stakeholders to review requirements and obtain feedback
23. Analyse current processes and workflows to identify areas for improvement and technological enhancement
24. Work with the Business Subject Matter Experts to update and create processes (including end to end process re-engineering), procedures, communication and training material as a result of change execution or to eliminate waste, improve performance
25. Collaborate with Business SMEs and appropriate teams to implement process and technology enhancements
26. Monitor and evaluate the effectiveness of implemented changes
Stakeholder Engagement:
27. Act as a liaison between the project team, business stakeholders and the technology team
28. Communicate findings, insights, and recommendations to stakeholders
29. Build and maintain strong relationships with internal and external stakeholders, including advisers
30. Work with our third parties and development teams to ensure they have a strong understanding of the requirements
31. Work with test teams to ensure the solution is fully tested
What will you need to succeed?
32. Experience within the financial services industry is advantageous
33. Proven experience in business and systems analysis, translating business needs into functional and technical requirements
34. Proficiency in data analysis tools and software (e.g., SQL, Excel, Tableau)
35. Relevant qualifications such as Lean Six Sigma are advantageous
36. Experience with project management tools and methodologies is advantageous
37. Understanding of business process analysis and business process modelling/re-engineering
38. Understanding of structured analysis and project management methodologies
39. Previous experience of designing new processes and their validation, understanding drivers for change and articulating high level business/operational/IT requirements
40. Wealth management, mortgage, and protection services knowledge is advantageous
Why us?
We're a dynamic, fast paced, and growing business with huge ambition. This is all made possible by the brilliant people who are part of The Openwork Partnership family. We're investing heavily in our colleagues, continuously striving to give them the platform to develop personally and professionally and reach their full potential.
We’re also very proud of our culture, as one of the Best 100 Large Companies to work for in 2022. The Openwork Partnership values, and respects individuality and we are committed to building an inclusive culture and environment which truly recognises and celebrates our colleague’s individual differences and identities – just like our financial advice, for us, it’s personal. We believe everyone can make a difference and your race, religion, disability, and gender will never be a barrier. At Openwork, we have a strong ethic of care for each other where you can balance a successful career with your commitments and interests outside of work. We believe that you will bring your best self to work if you are trusted to choose when, where and how you do it.