Salary: £34,826 - 37,261 per year Requirements: Experience providing 1st & 2nd line IT support within a professional environment Strong working knowledge of Windows desktop operating systems and Microsoft Office Experience supporting Microsoft 365 environments Basic understanding of networking concepts (LAN, WiFi, switches, routers) Experience installing and configuring hardware and software Responsibilities: Acting as the first point of contact for IT support requests and incidents Providing first line investigation, diagnosis, and resolution of routine technical issues Escalating unresolved issues appropriately and maintaining accurate support records Installing, configuring, and decommissioning hardware and software Supporting application maintenance and troubleshooting Assisting with network and infrastructure support activities Contributing to incident and problem management processes Supporting staff onboarding and induction on IT tools and services Technologies: Hardware Support LAN Microsoft 365 Network Windows Office 365 More: We are a well-known and prestigious organisation located in Central Cambridge, and we are seeking an IT Technician for a temporary role estimated for one month or more. In this position, you will gain hands-on experience in day-to-day service delivery and user support, while working in a busy operational environment. We offer a collaborative team atmosphere and the opportunity to engage with various IT challenges on-site five days a week. last updated 8 week of 2026