Housing Management Worker
Earn £12.60 per hour (£24,638 per annum, pro rata) and great benefits including cash Health Plan
Permanent, Part time hpw)
Millom
We can't offer a CoS for this role
Home, a place where you belong
This is a great opportunity to join our team here in Cumbria. As our Housing and Property expert, you'll support our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts.
Working closely with our care team, you will help strengthen customer engagement by identifying social activities they can get involved in. We know that staying connected, active, and having a sense of purpose are key to maintaining good health and overall wellbeing.
What you'll do
- Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies and community.
- Help our customers with housing benefit claims, making sure that these are received on their rent account.
- To keep our properties fully occupied and the rent accounts up to date.
- You'll carry out and record the routine safety and compliance checks in our buildings and communities making sure we're compliant.
- You'll also manage the admin updating records, ordering, and arranging payment for works to be done
Why join us
This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work
You have
- A passion for delivering excellent customer service and a genuine desire to help your customers.
- The ability to work on your own initiative, positively influencing people from all different backgrounds.
- Confidence working collaboratively with colleagues in other parts of the business as well as with external partners e.g. working alongside our onsite care team and liaising with social services and adult social care.
- Passion for property and get a thrill out of knowing that your properties are the best they can be for our customers
- You'll need an Enhanced DBS check done and we pay for that.
- you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage
Stronger together
We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work
The practical bits
- Based at our older people service (over 55`)in Millom you'll spend your time with customers or in the office which is accessible for our customers
- You'll work Monday to Friday. We're open to agreeing a work pattern with you)
- Occasionally you will need to cover other schemes or attend team meetings
What's in it for you?
- 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, and time off for volunteering too
- Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
- We Grow Our Own colleagues (not literally of course), when you're ready for the next step in your career, you can grow with us
- Matching pension contribution (up to 7% and life insurance of 3x basic salary)
Find out more
Click APPLY NOW to see our Housing Management Worker Job Description, find out about us and for help to apply. Roles can close early, so don't wait.
For reasonable adjustments email