Dispatch Administrator
Aldridge
£24,000 to £28,500
Monday to Friday, 37.5 hours
Permanent, office based
A growing business in Aldridge is looking for a Dispatch Administrator to join their team. The role supports customer deliveries and collections across the UK, Ireland, Europe and occasional exports.
Role overview
Communicate with customers and third party carriers to arrange deliveries and collections
Maintain accurate delivery calendars and internal spreadsheets
Assist with driver scheduling and use tracking software to optimise routes
Coordinate shipments via pallets, parcels, and vans using online portals
Support export bookings and manage related documentation
Manage deliveries, returns, and collections efficiently
Collaborate closely with warehouse, workshop, and sales teams
Provide customers with timely delivery updates
About you
Experience in dispatch, transport admin or logistics is preferred
Some knowledge of export processes is desirable
Strong customer service and communication skills
Confident using booking portals and internal systems
Organised, accurate and able to manage multiple tasks