We are seeking an Import/Export Logistics Support to join our team at Pirelli. The successful candidate will work in-house at Pirelli to support and liaise between Metro and Pirelli.
The role
* Develop and build relationships to ensure a high level of customer service is provided to clients.
* Manage the Middle Eastern Exports from UK factory, checking instructions from HQ.
* Take requests and queries from the customs flow inbound and outbound and resolve them effectively and efficiently within agreed response times.
* Ensure stock transfers between WHs arrive when planned and needed.
* Support the commercial result with late night month end invoicing.
* Manage the inbound deliveries into the local warehouse in the Slot Management tool (SMT), liaising with suppliers and the 3PL provider to insure smooth changeovers.
* Liaise with 3rd parties, hauliers, HQ, warehouse operators.
* Cover for Export colleagues for the Far Eastern markets when needed.
* Raise purchase orders for certain suppliers.
* Take ownership of the reverse logistics procedures managing collections/refusals/delivery discrepancies and investigating with the relevant parties to ensure stock reconciliation and closing off the process by issuing relevant documents to the end customer.
* POD management with all 3PL’s
* Overseeing the implementation of the EPOD.
What we’re looking for
* A bachelor’s degree in Economics, Logistics or Engineering.
* Previous experience in freight forwarding / logistics would be advantageous.
* SAP G20 skills would be advantageous.
* Good verbal and written communication, to provide a professional image to customers and suppliers.
* Comfortable in an international environment.
* IT literate with excellent excel skills.
* The capacity to work in a high-pressure environment whilst remaining calm when under pressure.
* The ability to instruct a global network of agents, suppliers, shipping lines, hauliers.
* The skill to prioritise a large number of tasks to ensure accuracy, and deliver results with great attention to detail and a high sense of urgency.
* A positive attitude and good problem-solving skills and to apply lessons learned.
* The drive to succeed and want to make a contribution to the business.