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Head of generator operations

Newcastle Upon Tyne (Tyne and Wear)
PER International
Posted: 24 September
Offer description

Our Client

A manufacturer of uninterruptible power supplies (UPS) with operations in over 85 countries. They have a strong reputation for quality and reliability and are now expanding their presence in the generator market to support growth across key industries such as data centres, healthcare, finance, and telecommunications.


Overview

As Head of Generator Operations, you will be responsible for the full customer journey from design and installation through to commissioning and ongoing maintenance. You’ll oversee sales, engineering, and project management teams to ensure safe, efficient, and high-quality delivery.

Working closely with senior leadership, you’ll create the frameworks, processes, and culture required to grow the generator business into a nationally recognised operation.


Key Responsibilities And Activities Include

* Lead and grow the generator operations function, creating the strategy and framework to scale.
* Build and develop a strong team of engineers, sales staff, and project managers.
* Support Sales in bids/tenders by scoping solutions, ensuring deliverability, and protecting profitability.
* Manage project delivery with a focus on cost, quality, compliance, and customer satisfaction.
* Act as the escalation point for major generator projects and service issues.
* Implement standard processes, documentation, and reporting for projects.
* Work closely with Sales, Procurement, Warehouse, and Service teams to ensure smooth execution.
* Ensure compliance with regulations, standards, and contractual obligations.
* Report on customer trends, competitor activity, and opportunities for improvement.


Education And Experience Requirements

* Proven experience in B2B solution sales and generator operations (or related power/electrical systems).
* Strong leadership and team development skills.
* Commercial and financial acumen with the ability to balance cost, margin, and quality.
* Customer-first mindset with excellent communication and problem-solving skills.
* Strategic thinker who can also execute hands-on.


Why Join?

This is your chance to lead a growing division, shape strategy, and build a high-performing team within a forward-thinking business that values customer focus, collaboration, and results through technical excellence.


INTERESTED?


We are committed to submitting suitable candidates for this vacancy to our client ASAP, for more information contact Glane Raquidan at PER Recruitment or send your CV at Glane@per-international.com

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