Ready to make a difference? Join a market-leading financial services company on a mission to help people feel happier about money! We're looking for passionate, empathetic individuals to join our Mortgage Operations team. If you thrive in a fast-paced environment, enjoy problem-solving, and want to make a real impact, we want to hear from you! What's the role? Help customers, offering support with empathy and care. Work flexibly during business hours (Mon-Fri, 8am-7:30pm; Sat, 9am-5pm). Deliver top-notch customer service while finding the best solutions for both customers and the company. Handle tough situations with resilience and maintain a positive, can-do attitude.What we're looking for: Customer service experience (contact centre background preferred but not essential). Proven ability to work under pressure in a fast-paced setting. Strong listening skills, empathy, and a genuine desire to help others. An insatiably curious attitude and the confidence to challenge the norm.What's in it for you? £23,500 on permanent contract. A chance to develop your skills and make a real impact.If you're curious and ready for a challenge, apply now! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age