This role will help fuel our mission of making being physically active the norm. As a key role in the business at our Life Leisure Hazel Grove Hub, you will have a dual role providing a first class service to those participants accessing the exercise referral scheme as well as members who are well seasoned in all things health and fitness. 37 hours per week (2 days working specifically for the exercise referral service, 3 days on the gym floor on a 2/3 week rota basis). Part time or job share considered. About You: You are a dedicated and versatile person who recognises that everybody deserves the opportunity to enjoy a physically active lifestyle. With a genuine flair and passion for health, wellness and member interaction, applicants will need to demonstrate a track record of consistently delivering high level customer experience that will engage and inspire people from all different backgrounds. You are a master of working across teams and wearing many hats. One day, you may be working with an older adult who has a history of arthritis of the knee and the next day you could be instructing a spin class to a room of well-versed exercise enthusiasts. We are looking for role models of our WATCH principles and for an individual who works well with others. The successful candidate will be able to access additional earning opportunities at the Hub through Personal Training. Person Specification: Essential Skills, Qualifications, Experience, Abilities & Knowledge: Level 3 health and fitness qualification Previous experience of working in a role which supports people with long term health conditions within the physical activity sector Previous experience of delivering high quality onboarding experiences for a range of people with different fitness needs A passion for delivering group exercise classes Excellent communication and interpersonal skills Excellent listening and empathy skills to truly understand an individual’s circumstances and work collaboratively with them to overcome potential barriers to participation Ability to work on their own initiative and to work as part of the wider Specialist Physical Activity Team Ability to work in a fast-paced environment Strong administration and organisational skills Computer proficient with Microsoft Office packages Able to work on a rota basis, including evenings and weekends Desirable Skills, Qualifications, Experience, Abilities & Knowledge: Level 3 Exercise Referral Behaviour Change CPD/ qualification Additional qualifications such as Spin, Exercise to Music etc Personal Training Qualification and Experience. Experience of administering simple exercise testing and challenges to workforces Experience of listening and working with people with lived experience to co-design activities and respond pragmatically to feedback. We would love to hear from you if you are interested but only meet some but not all the criteria.