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Facilites service manager

Leicester
Hays
Service manager
Posted: 17 June
The role

Job Description

Facilities Project ManagerLocation: MOD siteSalary: Up to £42,000About the RoleAre you a strong leader with a passion for engineering, operations, and delivering first-class service in a highly technical environment? We are seeking an experienced and driven Service Manager to join our team-someone who thrives in a fast-paced, purpose-driven setting and is ready to play a key role in managing refurbishment and maintenance projects across a secure and complex estate for the MOD.This is a varied and rewarding position where you will be responsible for ensuring the effective, compliant, and timely delivery of planned and reactive maintenance works, as well as small-scale additional projects. You will play a key role in maintaining buildings that are safe, operational, and fully compliant, using your technical expertise and leadership skills to ensure high standards are consistently met.You'll also review Risk Assessments and Method Statements, carry out job inspections, and ensure that all activity is accurately recorded in our CAFM systems. Compliance with statutory requirements - including Legionella, Asbestos, and Confined Spaces protocols - will form a key part of your responsibilities, and you may also hold appointments such as Authorised Person or Responsible Person for specific disciplines. You'll be involved in managing budgets, controlling risk, and contributing to future maintenance planning.Key Responsibilities

  • Deliver planned and reactive maintenance works in line with contractual and statutory requirements
  • Oversee small works and minor projects, ensuring quality, value, and safety standards are achieved.
  • Lead and coordinate supply chain partners and operational teams
  • Review Risk Assessments and Method Statements (RAMS) and carry out quality inspections
  • Ensure all tasks are recorded accurately within CAFM systems
  • Maintain compliance with statutory regulations, including Legionella, Asbestos, and Confined Spaces
  • Act as a key point of contact for clients and end users, building strong and effective relationships
  • Proactively manage issues, risks, and new work requirements
  • Support budget management and contribute to forward maintenance planning
  • Promote a strong Health & Safety culture and sustainability initiatives
  • Potentially hold or work towards an Authorised person or responsible person's responsibilities

What We're Looking For

  • A confident and capable leader with a proactive and solutions-focused mindset
  • Strong communication skills with the ability to influence, negotiate, and build relationships
  • Proven experience in planned and reactive maintenance environments
  • Facilities management or Client Facing role
  • Experience managing small construction or engineering projects
  • A relevant qualification (HNC or equivalent) in Building, Civil, Electrical, or Mechanical Engineering
  • A management-level Health & Safety qualification (e.g. SMSTS)
  • Willingness to undertake key site responsibilities (e.g. Legionella or Authorised Person roles)
  • Flexibility to participate in an out-of-hours on-call rota
  • Strong IT skills, including Microsoft Excel and Word
  • Commitment to continuous professional development

What's on Offer

  • 25 days annual leave
  • Private medical cover (single)
  • Life assurance (2x annual salary)
  • 6% employer-matched pension contribution

If you're ready to take on a leadership role that makes a real impact in maintaining critical facilities and services, we'd love to hear from you.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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