Key Responsibilities:
1. Role model the company values and behaviours at all times: Hospitality, Passion, Trustworthiness, Excellence, Stewardship, Kindness
2. Maintain and update records, including sales data, stock levels, and team schedules
3. Handle correspondence, such as emails and phone calls, related to store operations
4. Assist with the preparation of reports and presentations for management
5. Assist with customer inquiries related to product availability, returns, or exchanges
6. Ensure smooth communication between the store floor and administrative team to resolve customer issues
7. Help onboard new team by coordinating training materials and paperwork
Experience/Skills Required:
8. Previous experience in retail or administrative support (1-2 years preferred)
9. Proficiency in Microsoft Office Suite and familiarity
10. Strong numerical skills for handling financial records and stock management
11. Strong organizational and multitasking abilities
12. Excellent communication and interpersonal skills
13. Attention to detail with a proactive approach to problem-solving