Job Description
Do you want to be part of something more than just a financial services business? Do you believe everyone, regardless of wealth, should have the opportunity to save and look after their loved ones? Do you want to be part of something that has been here for 160 years and help it be here for 160 more?
Scottish Friendly have an exciting opportunity to join our team. Based in Glasgow City Centre, we are one of the most progressive mutual life insurance offices in the UK. We have a strong, clear culture which has grown since 1862 with our customers and colleagues of today and the future being at the heart of that growth.
About the role
This role supports the Operational Risk & Incident Response Manager in managing operational and conduct risks, as well as the lifecycle of incidents and breaches. You will assist in risk assessments, incident tracking, root cause analysis, and reporting, helping to ensure compliance with regulatory standards and contributing to a strong risk culture across the organisation.
Key responsibilities
· Support the logging, categorisation, coordination and tracking of operational incidents and breaches.
· As directed by the Operational Risk & Incident Response Manager, work with the 1st line accountable areas to oversee and coordinate progression through the end-to-end lifecycle for major incidents (P1/...