IT Hardware Manager – (IT, Hardware, Windows 10, 11, Build, Asset Management, Hands on, PC’s, Laptops, ITAM, KPI’s) – Permanent – Stockport Charles Simon Associates is currently seeking an IT Hardware Manager for an outstanding existing client based in the Stockport area. Location: Stockport Salary: Up to £45,000 Per Annum D.O.E What we’re looking for: * Proven experience managing IT hardware across large estates * Strong hands-on skills with Windows 10/11 builds and patching * Creation of end-to-end Asset Management processes * Leadership and/or team management experience * Creation of SLA’s and KPI’s for team members * Writing new documentation for assets from start to finish * Excellent troubleshooting * Strong 3rd-party vendor management experience * Stakeholder Management Key Responsibilities: * Managing the imaging, distribution, and return of laptops, desktops, tablets and other devices * Leading and mentoring Hardware Engineers * Overseeing IT Asset Management for 8000 devices across Windows, iOS, and Android * Liaising with vendors, including HP, Apple, and SoftCa,t for hardware procurement and support * Owning and improving hardware processes, including WEEE disposal and monthly reporting * Maintaining and enhancing the IT Asset Management platform * Troubleshooting hardware/software imaging issues and maintaining a knowledge base * Leading the end-to-end Windows patching process across the estate * Creating and managing KPIs and SLAs for hardware operations Start Date: ASAP IT Hardware Manager – (IT, Hardware, Windows 10, 11, Build, Asset Management, Hands on, PC’s, Laptops, ITAM, KPI’s) – Permanent – Stockport