Use your empathy and customer service skills to build positive relationships.
Answer the phone, deal with enquiries, and book appointments.
Welcome patients in person, directing them to the appropriate changing or waiting rooms.
Work closely with colleagues to ensure the department runs smoothly.
Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions.
Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.
As a Receptionist at our hospital, you'll have great communication, IT, and keyboard skills. You're also able to explain sensitive or complicated information clearly, sympathetically, and understandably. Ideally, you have experience working in healthcare administration or reception.
As the UK's largest Healthcare Charity, we're here to help look after the wellbeing of the nation. As the face of Nuffield Health, you'll help people feel at ease and find their way to where they're meant to be. If you're sensitive to people's needs and passionate about exceptional service, it starts with you.
We want you to love coming to work, feeling healthy, happy, and valued. That's why we've developed a benefits package with you in mind, including holiday entitlement in line with the Working Time Directive, access to our pension scheme, and discounted gym membership at £25.00 a month.
#J-18808-Ljbffr