Student Finance Coordinator Balliol Building, Liverpool Full-Time, Permanent £31,927–£34,042 40 days holiday 8 bank holidays Local Government Pension Scheme (LGPS) Access to Medicash and a wide range of staff benefits Join an Outstanding Team At Hugh Baird College, an Ofsted Outstanding provider, we are committed to inspiring, challenging, and transforming lives. Our students are at the heart of everything we do, and we foster a workplace where ideas are valued, creativity is nurtured, and professional growth is supported. About the role We’re looking for a proactive, detail‑driven Student Finance Coordinator to join our Student Services team. This is a key role supporting learners to access and sustain their education by removing financial barriers and ensuring our funding processes are accurate, compliant and student‑focused. If you’re passionate about supporting students, confident working with financial systems, and enjoy improving processes, we’d love to hear from you. Interested candidates are advised to apply early, as the vacancy will close once the right candidate is found. What you’ll be doing Lead the end‑to‑end administration of all student financial support schemes Manage and optimise the PayMyStudent system to improve efficiency and the student experience Line manage a Student Finance Advisor, providing day‑to‑day support and development Ensure all funding decisions comply with funding body rules, audit requirements and internal policies Provide expert advice to colleagues on eligibility criteria and funding guidance Monitor applications, awards and spend to reduce the risk of funding errors or clawback Produce reports on fund allocation, spend profiles and student engagement Support vulnerable and at‑risk students by identifying financial barriers and coordinating timely interventions Work collaboratively with admissions, curriculum teams, safeguarding, MIS and wider support services Maintain up‑to‑date knowledge of national funding policies and ensure college procedures remain compliant What we’re looking for Level 3 AAT qualification or equivalent experience in a financial role Level 2 qualification or equivalent in Maths and English Experience in a public‑facing role At least 2 years’ experience in a financial environment (processing payments, maintaining financial systems, reconciling accounts) Experience providing advice or information in a busy customer‑service setting Strong IT skills, including Microsoft Office and database systems Excellent communication skills and the ability to explain information clearly to diverse audiences The ability to work accurately under pressure and manage competing priorities Experience in FE or student finance is desirable but not essential. Please see the attached person specification for the full criteria Rewards and Benefits at Hugh Baird College Why Join Hugh Baird College? When you join us, you become part of a caring and supportive community that prioritises employee wellbeing, development, and recognition. Here are some of the benefits available to you: Generous holiday allowance Up to 50 days annual holiday allowance, excluding bank holidays. Flexible Working We offer flexible working options depending on the business need, which can provide a better work-life balance for our employees. Medicash Access to Medicash’s health plans which are designed to look after you and your family by boosting your access to treatment and support. Pension Scheme You will have access to two of the best pension schemes in the country, the Teachers' or the Local Government Pension schemes, depending on your role with us. Professional Development We are committed to providing continual professional development, with both formal and informal opportunities designed to enhance your skills, knowledge and career growth. Industrial Commercial Updates Our teachers receive 35 hours per year to choose a commercial operation to visit with a view to bringing new innovative ideas back to the College. Reward and Recognition Our 'Get Recognised' employee reward scheme enables continuous acknowledgement of employee contributions, and our annual staff celebration event highlights colleagues who consistently embody our values. Lifestyle Fitness Gym You will have discounted access to our fully-equipped and modern on-campus Lifestyle Fitness gym. Health and Wellbeing You will have opportunities to take part in staff groups such as yoga, walking and meditation. You will also have access to Mental Health support and a Cycle to Work scheme. Travel You can take advantage of discounted rail travel or bus travel, interest-free season ticket loans for public transport services and free on-campus parking. Retail Discounts You will have access to offers to cashback and discounts at well-known retailers. Blue Light Card You may be eligible to apply for a Blue Light card, giving you access to exclusive discounts.