1st & 2nd Line Support Engineers - 2/3 Days onsite - Northamptonshire INSIDE IR35 6 Months initially Multiple positions available for both roles Inside IR35 £165-£220 Agreed assignment rate may be subject to change depending on applicable legislation or solution through which services are performed 1st & 2nd Line Support Engineers required to work for our leading customer based in Northamptonshire. Due to an acquisition, multiple 1st and 2nd Line support Engineers are needed to help support and maintain the organisations computer systems and hardware, while also supporting with other BAU requirements. Long term, the customer would also be looking to transition candidates from contract to permanent so any interest in going permanent long term would be beneficial, however the role is initially a 6 Month contract. Suitable candidates will be required to work onsite in Northamptonshire 2/3 days a week. Key skills: Extensive experience acting as a 1st and 2nd Line support engineer Providing support to BAU and project activities Experience with installation onto laptops, mobile devices, servers etc. Experience providing support to user queries/problems Experience escalating issues Good experience surrounding MS Office 365, Azure, Windows, Active Directory, MS Exchange Server Comfortable maintaining logs of queries and resolutions. Good knowledge of ticket systems and support processes Excellent stakeholder management skills Clear verbal, written and presentation communication skillsInterested!?! Please send your up to date CV to Lewis Rushton at Crimson for immediate review Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. (url removed) Crimson are acting as an employment business in regards to this vacancy