New Regional Business Development Manager's role as arisen working for one of UKs leading Pallet Networks covering 3 of their owned depots in Croydon, South London and Kentt
Job Purpose:
To increase collected Pallet volumes by a set targeted Pallets per annum for this Pallet Networks members, agreed parameters through new business and growth from existing customers within the South London, Croydon and Kent territory
Gain warehousing business in line with depot requirements and build European inbound and outbound business for the freight forwarding department from existing and new business.
Reports to Head of Commercial with a basic salary of circa £55,000 plus car/allowance plus commission
Key Job Activities
- Identifying additional network opportunities within existing trading customers
- Using individual resources identify new business opportunities within the territory
- Make own appointments via telephone, email or face to face and attend (appointed or non-appointed) a minimum of 40 new business and relevant base customer appointments per month
- Ascertain core information required during appointments, to understand customer distribution requirements and identify areas of opportunity
- During appointments present the full range of our clients Pallet services using the presentation aids highlighting our commitment to providing a quality service through their 100% shareholder owned network
- Develop and manage Volume, margin expectation, profitable growth and negotiate internal and external pricing within region and any other responsibilities as set
- Using CRM, create call cycles and alerts for follow up activity required post calls and appointments
- Maintain and update CRM within 24 hours ensuring all appointment information is accurate and current
- Produce and actively work on a substantial pipeline highlighting areas of opportunity and reporting accurately
- Monitor daily trading reports from TMS/Contrado, analyzing the collected pallet volumes and initiating any necessary actions
- Account manage new customers ensuring long term retention and development of the business
- Conduct a weekly debrief with the Head of Commercial outlining all activity and customer feedback
- Present a monthly and quarterly review of activity and business gained to Head of Commercial and also have a monthly review including the General Manager of the depots being supported.
- Meet and aim to exceed KPI's and targets as set and agreed
- Act accordingly where the agreed volumes are not met and re price accordingly
- Follow the Account set up process and gain all relevant documentation within process
- Report outcomes in a timely manner and according to Management requirement
- To feed any interaction into the company chosen tech (CRM) and utilise the technical systems as instructed
- To ensure knowledge, awareness, user capability is to date and in line with the requirements of the role
- To adhere to the working hours required to operate a successful function and deliver the requirements of the business
Skills Knowledge and Qualities :
- Ability to present to senior personnel, power point and other creative platforms
- Ability to identify commercial requirements, tools needed and use initiative within role to meet objectives
- Numerate and commercially aware
- IT literacy: Excel, Word, PowerPoint, email and CRM.
- Excellent interpersonal skills at all levels
- Excellent communication skills (Listening, verbal, written and presentation)
- Attention to detail and ability to analyse information
- Resilient and persistent
- Able to work well on own initiative and be self motivated
- Proactive and innovative
- Able to manage workload and prioritise accordingly to meet deadlines
- Demonstrable Sales record, excellent closer
- Experience or knowledge gained in a similar environment is desired for successful performance of this role especially of Pallet Networks and international import and exports.
- Ability to identify opportunities and appoint
- Passion for cold calling and selling
- Results orientated