Leisure Club Attendant - 24 hours per week Contract
Job Purpose
As a Leisure Club Attendant, you’ll help make sure our members enjoy the best possible Health & Fitness experience. You’ll keep our spaces clean, safe, and running smoothly, supporting the team with day-to-day operations and maintaining the hotel’s high standards.
* Carry out pool testing during your shift and hand over clearly to the next team member.
* Help with general plant room duties to keep everything operating safely.
* Keep store rooms and plant rooms tidy, following all Health & Safety and COSHH guidelines.
* Complete daily and weekly maintenance checks, reporting any issues to the Maintenance team.
* Log defects, follow up on reported jobs, and assist with small fixes when able.
* Maintain high standards of cleanliness throughout the club—including hourly checks.
* Support gym and reception teams during breaks and busy periods.
* Keep the laundry and towel area neat, stocked, and organised.
* Monitor stock levels and report when items are running low.
* Suggest improvements and more efficient ways of working.
* Clean, mop, and check changing rooms hourly.
* Provide friendly, attentive customer service at all times.
Weekly Deep-Clean & Maintenance Tasks
* Wipe down and check lockers.
* Deep clean the poolside area, poolside showers, sauna, and steam room.
* Complete maintenance checks on spin bikes and keep records up to date.
* Clean all poolside windows and water/maintain poolside plants.
* Inspect and repair cardio boxes where possible.
* Jet wash and reset mats and changing room areas.
* Deep clean showers and drainage grids.
* Check, clean, and refill air fresheners and bins.
* Complete weekly stock counts and update the Leisure Manager.
Health, Safety & Compliance
* Ensure full compliance with health and safety legislation, company policies, and pool safety protocols.
* Take responsibility for completing required risk assessments and checklists, ensuring standards are upheld in your absence.
* Respond swiftly and professionally to incidents, member concerns, or guest complaints, reporting any issues to your team leaders.
* Maintain clear and effective communication with team members, management, and other hotel departments to ensure smooth coordination.
* Contribute positively to team meetings and staff development sessions, offering input and suggestions for improvement.
Cash Handling & Admin
* Count and balance floats at the beginning and end of shifts.
* Follow all cash-handling and banking procedures (including blind banking).
* Process payments correctly following accounting policies.
* Transport and secure your bank according to safety procedures.
Working Pattern
* Work flexibly on a scheduled shift rota across Monday – Sunday, including public holidays.
* Be adaptable to cover staffing shortfalls and business priorities to ensure operational continuity
* Perform other tasks as assigned by management
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